Report a problem without losing your work
Collect useful details and protect unsaved or unsynced information before troubleshooting.
Where to find it
Help Center → Contact support
How to use it
- Save open edits when possible and note the page and action that failed.
- Check account sync status. Export a backup when data is at risk and the app still allows it.
- For an outdated layout after deployment, save work, close LifeCentral tabs/windows, and reopen the site.
- Send the feature name, exact steps, expected result, actual result, browser, and a screenshot with secrets hidden.
Limits and important details
- Do not include passwords, API keys, full authorization links, or customer information that is not needed to explain the issue.
- Do not reset your account or clear site data merely to refresh the interface.
- A paid-feature restriction and a site configuration error are different; upgrading does not fix missing configuration.